Plans

Empower your business with cloud telephony

Designed for teleworkers in companies of all sizes looking to introduce cloud telephony

All telephony features; available on PC, smartphone, and desktop
Second call, back and forth, attended, and blind transfer, 3rd-party calls, call forward
Monitoring and pickup of calls to other user(s)
Calls to manager can be monitored and picked-up by assistants
Sequential, cyclic, parallel and call overflow on busy, or no response
Voicemail with visual notification of new voicemail in user interface
Record all calls
Desktop phones supported: Cloud Edition phone range determined by ALE

For real-time collaboration and conferencing including all cloud telephony capabilities

All cloud telephony and features
Team collaboration: Up to 300 participants in group chat
File sharing and storage up to 20GB
Up to 120 participants for conferencing (voice and video, screen/app sharing, remote control)
Following, creating, and managing information channels
Microsoft® Office 365 Exchange Online and Google calendar integration
Microsoft Outlook plug-in and Active Directory contact search

A combination of Voice Business and Voice Enterprise features including the powerful attendant console

Detailed features	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Inbound call single destination (DID)
Call presentation on active device
Answer/Release call
Inbound call dual ringing on Phone and Softphone (DID)
Call presentation on all active devices
Answer/Release call
Inbound group call
Call presentation on group members
Answer/Release call (ringing device)
Call overflow	(by administrator)
Group withdrawal (per/all group.s)
Bubble for hunting group
Outbound call
Make call (default/automatic/manual CLI)
Connect/Release call
Emergency call management/group

Call management	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Multiple calls (phone & call control)
Make/Answer second call
Call back-and-forth
Transfer call (including blind transfer)
Phone conference (3-party call)
Softphone conference
Blind transfer webRTC/PSTN
Make second call webRTC/PSTN
Transfer call webRTC/PSTN
Merge calls

Call supervision	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Traffic Barring
Predefined destinations
Manager/Secretary
Supervision - monitor call status of the manager
Call pickup
Call filtering
Hunting group manager
Call traffic analytics

Call routing management	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Inbound single destination or dual ringing
Activate call forwarding
De-activate call forwarding
Forward state management by admin		(by admin)

Voice mail	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Call management
Call forward/deflect to voice mail (user's call)
Direct call to voice mail
TUI management
Voice mail management
New voice mail notification (UI)
Record customized welcome messages
Visual Voice mail
Voice mail management (Play or delete any message from the voice mail)
Call back the caller
Audio file management
Voice mail for hunting group
Call forward to voice mail (group call)
Visual Voice mail
Greetings for Hunting Groups voice mails

Recording	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Record calls for a user or hunting group
Call recording announcement profile	(by admin)
Call recording profile	(by admin)
Retrieve call recording	(by admin)

Welcome	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Greeting message
Office/Closed Hours Welcome Message	(by admin)
Closed Hours overflow - route calls on a predefined destination	(by admin)
Customization of Welcome messages	(by admin)
Annual calendar	(by admin)
Time Zone	(by admin)
Multiple Welcome Services	(by admin)
Greetings for Hunting Groups voice mails and overflow	(by admin)
Automatic attendant
Welcome service (open/closed hours)	(by admin)
Single-level menu navigation	(by admin)
Call distribution to final destination	(by admin)
Customization of the menu messages	(by admin)
Attendant console
Multi-instance mode	(by admin)
MoH (Music on Hold) customization	(by admin)
Multi-call handling
Monitor groups of user to get their status and pickup calls
Transfer call (including blind transfer)
User state supervision and control

Multi-party call	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Bubble
Add PSTN participant

Self Care	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Call distribution
Softphone speed dial keys management
Make call from speed dial keys
Personal routines
Configure the predefined routines
Select the current routine

Management	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Call distribution
Emergency group management	(by admin)
User call forwarding management	(by admin)
Group withdraw blocked on last member	(by admin)
Provisioning
Internal numbering evolution	(by admin)
Voice user mass provisioning	(by admin)
Phone keys management	(by admin)
Softphone speed dial keys management	(by admin)
Restrict DDI management for Irs	(by admin)
Manual CLI selection control	(by admin)
Analytics
Voice traffic - total number of calls and total duration of these calls over the last 7 days	(by admin)
SIP trunk
Company authentication	(by admin)
Custom SIP headers	(by admin)
VAD DiD numbers/SIP trunk mananagement	(by admin)

Integration	PHONE	CALL CONTROL	SOFTPHONE	MOBILE
Microsoft
Microsoft Teams	(by admin)

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